Total Tools
Professional tools
Customer: tradesmen and contractors
- Asks “Which battery fits this drill?”
- Was Staff repeating specifications all day
- Now Answered from the approved catalogue
Managed AI receptionist for calls, WhatsApp & web
Never lose a customer because nobody answered.
Aurabotix answers routine enquiries 24/7, captures leads, books appointments and sends complex cases to your team—in Bangla and English.
- Free fit call
- Paid pilot
- Live assistant
Pilot ready in 3–5 working days. Full deployment in 2–3 weeks.
Live with Total Tools and Decakila
Managed and improved after launch
Bangla and English · 24/7
Aurabotix
Agent available
- Answers
- Captures
- Books
- Hands off
11:42 PM · Office closedRetail enquiry
Incoming call
+880 1XX XXX 4471
Your office is closed.
Your business isn't.
Your business isn't.
An after-hours customer is calling.
Aurabotix is picking up…
01 / Picks up
What exactly is it?
A first point of contact for your customers
Think of Aurabotix as a virtual receptionist trained on your business information.
01
A customer calls or messages
They contact your phone number, WhatsApp account or website as usual.
02
The assistant responds
It answers common questions, collects the customer’s details and can book an appointment.
03
Your team receives the outcome
Your staff receives the lead, booking or conversation summary. If the enquiry needs human judgement, it is handed to a person.
The assistant supports your team. It does not replace the people responsible for sales, complaints, negotiation or important decisions.
Real customer examples
What can it handle?
Four enquiries your business receives every week, and what the assistant does with each one.
Bangla and English
Answers 24/7
Never invents an answer
Every conversation logged
Hands over to a person
-
“Is this product available?”
It checks your approved product information, answers the customer and records their interest.
-
“How much does it cost?”
It provides the approved price, or collects the customer’s details for your sales team.
-
“Can I book an appointment for Friday?”
It checks availability, confirms the booking and sends a reminder when appointment booking is included in the plan.
-
“My order still hasn’t arrived.”
It collects the details and sends the issue to a person with a summary of the conversation.
-
A lead · a booking · a notification · a human handover · a conversation record
Depending on the enquiry, your team receives a lead, booking, notification, human handover or conversation record. Nobody waits on hold, hears a queue, or leaves a voicemail that gets returned two days later.
Missed-enquiry calculator
What could unanswered enquiries be costing your business?
Enter your own estimates to calculate the potential value of calls and messages that currently go unanswered.
Estimated potential value lost annually
—
This is an estimate based on the figures you provide, not a guaranteed revenue projection. Change the numbers to match your business.
Capabilities
What your virtual assistant can do
Answer common questions
Prices, availability, business hours, product details, services and warranties — using information approved by your business.
Collect leads
Captures the customer’s name, contact number, requirement and level of interest, then records it for follow-up.
Book appointments
Checks live availability, books the appointment and sends confirmation and reminders on the Always-On Front Desk and Managed Reception plans.
Hand over to a person
Complaints, negotiations and complex questions are sent to the appropriate person with a conversation summary.
Work after hours
Responds during evenings, holidays and busy periods without requiring another staff shift.
Save every conversation
Keeps a searchable record of what the customer asked, how the assistant responded and what should happen next.
Live work
Live with two brands serving two different customers
Both brands belong to Manoshi Group. Their customers ask completely different questions.
Decakila
Home appliances
Customer: households purchasing home appliances
- Asks “What is the warranty on this?”
- Was Evening enquiries cold by morning
- Now Answered in simple Bangla or English
Who benefits most?
Businesses where a missed enquiry can become a lost customer
Real estate
Answers property questions, captures buyer information and books viewings while the buyer is still interested.
Clinics & diagnostics
Answers test and service questions, captures appointment requests and books patients without interrupting front-desk staff.
Education & migration consultancy
Handles high enquiry volumes around intake deadlines and answers repetitive course, fee and document questions.
Retail & e-commerce
Answers product, price, stock, delivery and warranty questions — even after the shop has closed.
The first step
One free call. Thirty minutes. Three answers.
Not a sales pitch. By the end you will know whether an AI agent is worth it for your business — including if the answer is no.
30Minutes, free
-
Where people contact you
Phone, WhatsApp, Facebook, your website, walk-ins — and who answers each one today.
You get: a full list of your channels -
How many you are missing
The ones nobody gets to — after 8pm, during a rush, on holidays. Counted, and put in taka.
You get: your missed-enquiry number -
Whether it is worth it
A straight yes or no. If it will not pay for itself, I will tell you that instead.
You get: a clear yes or no
Everything from the call is yours to keep — whether you work with me or not. No follow-up sequence, no pressure, no obligation.
Safety and human control
It knows when a person should take over
Aurabotix is designed to handle routine enquiries — not to make important business decisions.
- It answers using information approved by your business.
- If the required information is unavailable, it tells the customer and hands the enquiry to a person.
- It does not negotiate prices or make promises your business has not approved.
- Complaints and sensitive enquiries are routed to your team.
- You can review conversation records and update its information.
- It can begin with missed and after-hours enquiries before taking on a wider role.
Implementation
From consultation to a live assistant in 2–3 weeks
You are not buying a project that ends. You are handing over a job, and the system that does it stays managed.
STEP 01
Understand your enquiries
We identify what customers ask, which enquiries are repetitive and where calls or messages are currently being missed.
30-minute consultation · FreeSTEP 02
Approve the scope
You receive a clear proposal explaining what the assistant will handle, what it will hand to your team and which systems it will connect with.
50% of the setup fee is paid to beginSTEP 03
Test a working assistant
We build it using your real product, service and business information. You call or message it yourself and review the experience.
Typically ready for testing within 2–5 working daysSTEP 04
Start with lower-risk enquiries
The assistant initially handles missed, overflow and after-hours enquiries while your normal operations continue.
Controlled launch during week twoSTEP 05
Go live
After testing and approval, the assistant is connected to the agreed phone, WhatsApp and website channels.
Remaining 50% of the setup fee is paid at go-liveSTEP 06
Monitor and improve
We review conversations, correct problems and update the assistant when your products, prices, services or processes change.
Included in the managed monthly service
After launch
What we do every month, so you don’t have to
A self-serve app leaves the upkeep to you. With Aurabotix, the front desk stays managed — and one named person, our founder, is accountable for its quality.
- Review real conversations and correct any answer that was wrong or unclear.
- Keep the information current when your products, prices or services change.
- Check every handoff reached the right person and every lead alert arrived.
- Send you a monthly summary: enquiries answered, leads captured, handoffs and after-hours share.
- Watch your usage and warn you at 70%, 85% and 95% — never a surprise bill.
- Your data stays yours: conversation records, scripts and business information can be exported at any time.
Who builds it?
Built with commercial reality in mind.
Aurabotix is led by Musfeq Saleheen, with more than 15 years of commercial leadership experience across JTI, Unilever, Marico and Robi Axiata. The service is designed around practical business outcomes: answering more enquiries, capturing more leads, reducing repetitive work and helping teams follow up faster.
Musfeq Saleheen15+ years in commercial leadership · JTI, Unilever, Marico, Robi Axiata · Dhaka
Pricing
Start with a paid pilot, then a managed monthly plan
The pilot fee is credited in full against setup. Three plans, priced for your country, with every figure — included usage, top-ups and contract terms — published in full.
Before you ask
Frequently asked questions
What exactly is the Aurabotix AI assistant?+
It is software that answers customer calls and messages like a trained first-line receptionist. It uses your approved business information, records what the customer needs and sends anything complex to your staff.
Will it replace my employees?+
No. It handles repetitive, missed and after-hours enquiries. Your employees continue handling sales, negotiations, complaints and situations requiring human judgement.
Do I need to change my phone number or software?+
Usually not. Aurabotix works alongside your existing phone, WhatsApp, website and business systems. The exact connection depends on your current phone provider and setup.
What happens if it does not know an answer?+
It tells the customer that it needs help and sends the enquiry to a person. It is instructed to use only the information your business has approved.
Will it sound robotic?+
You can call and test the assistant before it goes live. We adjust its voice, language, response length and conversation style for your customers.
Is my customer data safe?+
Your business retains control of its customer and conversation data. Only information required to handle the enquiry is collected, and records can be exported or deleted according to the agreed data policy.
Why not just use a chatbot app?+
You can, if you have the time to set it up, write and test the answers, connect your systems and keep it current. Aurabotix does that work for you: we design the workflow, test it before launch and review it every month after.
Can I cancel?+
Monthly service can be cancelled with 30 days’ notice. Your conversation records, lead data and supplied business information remain available for export.
Start here
Find out whether it makes financial sense for your business
In one free 30-minute consultation, we will identify:
- Where your customers currently contact you
- Which enquiries are being missed or repeated
- What the assistant could handle
- Whether the expected value justifies the cost
If Aurabotix is not suitable for your business, we will tell you.
or reach me directly
Based in Dhaka · Working with businesses in Bangladesh and internationally